Benchmark data from enterprise GAs and IMOs reveals where commission leakage, clawbacks, manual work, and incomplete book-of-business reporting may be quietly eroding profitability.
Our June 2026 benchmark found significant revenue and operational blind spots across insurance distribution organizations — from unpaid commissions and unreconciled lines to clawbacks and policies with no recorded revenue.
Download the full report to see every benchmark, the methodology behind the data, and what each leakage point could mean for your book of business.
A benchmark of enterprise GAs and IMOs examining commission leakage, clawback risk, manual operational work, and gaps in book-of-business reporting.
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The benchmark reveals where revenue can disappear inside commission operations and book-of-business data — often without showing up clearly in traditional reporting.
20.4% of all commission lines in the benchmark sit unmatched or unreconciled.
78.2% of the leakage is missing commissions carriers never paid.
Just 2.1% of policy volume accounted for 18.7% of premium dollars lost over the trailing 12 months.
Producers may already have been paid on commissions that carriers later clawed back.
328 hours are spent annually on manual commission operations across the benchmark.
205 hours are spent manually matching unreconciled commission lines.
$84,300 annually flows through active policies with $0 in recorded revenue.
Your reporting system may be understating the true value of your book.
* Figures represent benchmark organizations with approximately $1.5M in annual revenue and $20M in annual premium.
Access every metric across the benchmark, the full methodology, and a deeper look at what each leakage point means for insurance distribution organizations.
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